Refund Policy
XWIZDUMBX has a 30-day return policy on printed apparel only, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can notify me at shopxwizdumbx@gmail.com. If your return is accepted, I will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return via email will not be accepted.
You can always contact me for any return questions at shopxwizdumbx@gmail.com.
Refunds
I will notify you once I've received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.
Exceptions / non-returnable itemsItems that cannot be returned, are custom products and specialized items. Please get in touch if you have any questions or concerns about your specific item.
Unfortunately, I do not accept returns on sale items or gift cards.
Thank you,
XWIZDUMBX